Services & Maintenance: Choosing Janitorial Service Providers

Guest Blog from Dennis Jarrett, Stratus Building Solutions, C.E.O.

The facility management industry is inundated with a variety of outsourced janitorial service issues, and yet as one of its core responsibilities, this department must keep its premises clean, hygienic, and safe. With the recent outbreaks of Severe Acute Respiratory Syndrome (SARS), influenza, and other mortally dangerous virus scares, airports, medical centers, and government offices have come into the line of fire. If facility professionals choose to outsource their janitorial duties, it is vitally important for them to hire competent janitorial firms that use the best tools and procedures to combat these and other more commonplace challenges.

Systems and procedures must be adhered to on a daily, weekly, and monthly basis, depending on personnel and visitor usage. Every part of the facility must be touched and subsequently sanitized at least monthly. Examples of needed daily maintenance include rest rooms, lobbies, and other high traffic areas.

A thorough review of all details of the work schedule is required to avoid any issues after the service has commenced. Weekly or periodic inspections for quality are essential to insure the agreed upon frequency is being performed. Regular communication is critical for quality assurance and control.

In the following posts, we will examine specific ideas to consider when choosing your own facility maintenance crew.  Originally posted in the March 2004 Today's Facility Manager, the major considerations stay the same. 

Enjoying Diversity in the Workplace

In honor of Stratus being selected as one of the 50 Top Franchises for Minorities, please enjoy this post!  The actual article can be viewed here. Click here for a summary list of the companies selected.
Having a diverse workplace has many, many benefits.  In fact, the United States Office of Employment predicts that 29 percent of the U.S. labor force will be comprised of minorities by 2008. More importantly, it estimates that from 1998 to 2008 some 41 percent of the people entering the U.S. workforce will be minorities.
A culturally diverse office makes the whole office stronger in many different facets.  For companies or organizations that don’t feel that way, they are missing out on a rich cultural integration.  Diversity is essential in creating a successful business model.  Today we deal with a global market and reaching out to people of all backgrounds are vital to continue growing your business.
There are so many advantages to incorporating diversity in the workplace.  Here are just a few of the benefits.

• Increased creativity
• Increased adaptability
• Increased productivity
• New attitudes
• New language skills
• Broader service range
• Variety of viewpoints
• Global understanding
• New processes
• New solutions to difficult problems
• More effective executions

Integrating minorities and members of other cultures only leads to a more productive and profitable workplace.  To fully embrace these benefits, differences must be understood and respected.  Successful organizations recognize this are willing to spend resources on diversity management and incorporating it into the everyday environment.

What IS LEED?

What is LEED?  What is LEED Certified?  You might have seen buildings bragging that they are "LEED Certified Buildings", but what does that even mean?!

Chances are, if you are a Property Manager, you know all about LEED Certification, but let's take the mystery out of it for the rest of us.

The Leadership in Energy and Environmental Design Green Building Rating System, call LEED for short, was created in 2000 by the U.S. Green Building Council (USGBC), an independent, non-profit organization made up of architects, contractors, developers, building owners, government agencies, and others.  The council developed LEED to stimulate the use of environmentally and socially sound building practices by providing and independent, third-party verification.

Energy efficiency is probably the best-known aspect of green building but LEED focuses on four other areas:  sustainable site development, water savings, materials selection and indoor environmental quality.

           

“Green building is about a lot more than energy efficiency, it’s everything efficiency.”

For instance, using sealants that don’t emit toxic fumes contributes to indoor environmental quality, and using lumber harvested from sustainably managed forests counts toward materials selection.

LEED also isn’t only for new construction.  LEED for Existing Buildings assesses operations and maintenance to help owners get the most from their existing property.  LEED for Commercial Interiors provides a program for tenants who want to green their rented space, but don’t have control over the whole building, while LEED for Core and Shell applies to building owners who don’t control the interiors of rented spaces.  Also available are LEED programs tailored to individual facility needs:  schools, health care, retail and homes.

           

Each program has its own checklist of criteria that contribute to certification.  Points are awarded for each standard that is met, and certification is awarded if enough points are earned.  For the new construction program, 26 points ears the basic certified level, 33 earns silver, 39 earns gold and 52 earns platinum.  The maximum number of points a project can earn is 69.  Learn more about the classifications here.

The first step toward certification is to register a project with the USGBC.  Registration for new construction cost $450 for USGBC members and $600 for non-members, and it provides access to a number of tools for guiding design and construction.  The fee for certification of the finished building varies with the size of the project, but averages $2,000.

Around the world, 1,422 projects have earned LEED certification, according to the USGBC (2008).

“You can take the man out of the military, but you can’t take the military out of the man,” according to Ken Casseri, President of Stratus Building Solutions of Buffalo, NY.  He would know, considering he has various members of military veterans working in his organization.  Their skills, experience and unwavering commitments to customer service provide the perfect complement to their strong work ethic. 

Stratus as a company stands behind its veterans by offering special discounts along with the advanced training they receive.  This ensures the customer an experienced, knowledgeable cleaning professional to care for their facility. 

This article features 3 members of the Stratus of Buffalo team that work together to provide the Buffalo, NY area with the high-quality service and value that has come to be associated with the Stratus name.  In this article, Casseri says, “Our Buffalo organization is very fortunate to benefit from commitments by three military veterans working with us -- Craig Donovan, Mark Lindaman and Vince Dunston -- whose values, discipline and ‘can-do’ spirit of their military backgrounds inspire us all, and contribute to our business growth.”

Click here to keep reading the inspiring and informative article.

Stratus wants every veteran of past and present to know we thank and support you.  When you’ve gladly given service to your country, we are proud to extend that service offer back to you.  Happy Veteran’s Day.

Click here to learn more about Stratus' Military Discount Program.

Stratus Military Discount Program

See what real Stratus Unit Franchise Owners say about their experience with Stratus after the military. Stratus Building Solutions is committed to showing our veterans how much we care for them by being the only Facilities Maintenance Franchise to offer a Military Discount. Just our little way of saying "Thank you!"

If there are any questions, please feel free to call the 877-731-2020 number listed in the video.