Choosing the Right Cleaning Company - Security Matters

Given today's heightened security climate, the outsourced cleaning service should not add to the end user's security risk. When selecting a maintenance company, facility professionals should confirm the following characteristics are part of the contract cleaner's business model:

• Background checks
• Owner operator or experienced supervisor on site at all times
• Fully insured with sufficient limits (standard $1-$2 million liability coverage)
• Workers' compensation coverage for all
• Janitorial bond coverage is in place for all
• Identification badges are utilized at all times
• Uniforms are worn by all cleaners at all times
• Security access is limited
• Key and alarm code policy is consistent with the building management's policy

Any maintenance company that is selected should employ the above systems and processes. Thorough reference checks go a long way in preventing problematic situations.
 
By avoiding these conflicts and emphasizing training, planning, proper equipment, cleaning solutions and materials, supervision, and ongoing communication, facility mangers will be on their way to a successful maintenance program.

This article was orginally written by the CEO of Stratus Building Solutions, Dennis Jarrett, for Today's Facility Manager.